If you are a mobile app owner, you know user feedback is critical for improving the app. The feedback gives a steer in the right direction. The more you listen to your users, the better the user experience becomes. Although, it is not enough to ask users some questions in order to get valuable feedback. You need to ask the RIGHT questions!

That's why we prepared the top 10 questions you can ask your mobile app users!

1. What is your first impression of the app?

First impressions are crucial. If you win your users' attention in the first minutes of their experience, they are more likely to become loyal users of your app. By asking this question, you can find out what catches users' eyes at first glance. Even better, you might realize what makes them quit your application. Once you know, you have the chance to fix it!

2. What are the features you use most?

Knowing which features are most popular among your users is a thing! You can focus on improving or enhancing these features and removing not so used ones. Optimizing your app features can help you streamline your app. What is more, you might save on development costs as an extra plus!

3. How often do you use the app?

If you know how often your users use the app you might understand the value your app provides to them. If users are not using the app so often, you need to make some improvements to increase engagement.

4. What do you like most about the app?

Do you know what users like about your app? If you do, this can help you identify your app's strengths and unique features. You can leverage these strengths in your marketing efforts to attract new users. This way you can increase your user acquisition. Once you have new users, do your best to keep them, tho!

5. What do you dislike about the app?

For sure, it is not pleasant to hear some negative feedback for your app, but this can lend a helping hand! It's essential to understand what users don't like about your app cause this is the only way to fix it! You can give some multiple-choice answers or even leave a text box for the most loyal users of your app!

6. How easy was it to navigate through the app?

Navigation is critical in mobile apps. If navigation in your app is difficult, be sure new users will quit really fast! By asking about navigation, you can identify issues that you haven't thought of. After, you make the necessary changes to improve the user experience. Change after change, and your users will be able to navigate your app with their eyes closed!

7. Have you experienced any bugs or glitches while using the app?

Bugs and glitches can be frustrating for users. If they encounter them often, they might delete your app right away. Be sure the given multiple-choice answers will help you identify the real issues. A Yes or No answer to this question wouldn't do much!

8. Would you recommend this app to others?

As an app owner, you should be aware of how much value your app provides to users. If users are willing to recommend your app to others, it is a good sign the app meets their needs. If they are not likely to recommend it, you better do something about it!

9. How did you discover the app?

This question will help you identify which marketing channels are working. Thus, you can optimize your marketing strategy and reduce your costs. Better marketing campaigns will reach out to more potential users of your app.

10. Would you pay for premium features?

If you plan to monetize your app through premium features, you should know if users are willing to pay for them. This information can help you design and price your premium features effectively. You need to play your cards well here!

To sum up...

Asking the right questions is critical to improving your mobile app's user experience. With these 10 questions, you can gain valuable insights into your user's preferences. Feel free to adjust the questions so they can match your needs. And always have in mind what you are trying to achieve! Only the right questions can lead to changes improving your app.